What to know?
The check-in starts at 14:00. You can check-in all night long, even after midnight. Check-out must be done before 11:00. If you are too early to check in or if you are already checked out, you can store your bags in our luggage room.
At Dutchies Hostel we expect our guests to treat others the way they wish to be treated; with respect and courtesy. Dutchies Hostel & staff reserve the right to refuse accommodation to anyone with regard to the safety and well-being of our guests and staff.
Underneath you will find some information about the services and facilities we offer, making, cancelling or modifying your booking and what happens when you do not show up.
If you have any other questions, please check out our Frequently Asked Questions page.
Facilities & Services
Everything you need is available at Dutchies Hostel, from free linen, free WIFI, free luggage storage to free lockers with padlocks. Imagine a clean, safe and beautiful place that will cater to your every need. At Dutchies Hostel we aim to please. We want to make your stay as comfortable and pleasant as it can be.
At Dutchies Hostel we sell public transportation tickets, tickets for museums and several attractions. We provide free city maps. Towels can be rented for €2.50 and laundry service for €5.00. Parking is €10.00 per day.
Would you like to rent a bike? Just ask the reception, they will help you with all your questions. When renting a bike it is mandatory to leave a €50.00 deposit per bicycle. This can be paid with either cash or credit card. The prices for the bike are the following:
24 hours – €12,50
48 hours – €24,00
72 hours – €34,00
For every next 24 hours the price is €10,00
Please note that we only rent the bicycles to guests of Dutchies Hostel.
Kitchen & lounges
At Dutchies Hostel we have one fully equipped kitchen and three lounges. Our guests can use our kitchen to make their own meals. Dutchies has an eatery, a TV room, an upstairs lounge and a terrace. We also have a bar, pooltable and PS4, these can be found in one of our three lounges.
At Dutchies Hostel you can make two types of reservations: Standard bookings and Non-Refundables bookings. With both types of reservations you will need a Master Card, Visa or American Express credit card.
When a standard booking is made, we validate your credit card by doing a €0.01 pre-authorization on the provided credit card. We make every effort to accommodate you in the dormitory size of your choice. However, because of the nature of our business, we may have to place you in a different sized dormitory. As a result the balance to be paid upon arrival can be slightly different than what is stated on your confirmation.
With a Non-Refundable booking the provided credit card will be charged immediately with the full amount. A Non-Refundable reservation cannot be cancelled or modified. As the name clearly says, a refund is not possible for this type of booking.
After making the reservation you will receive an e-mail with your booking details (the booking confirmation). Make sure you bring this confirmation with you to Dutchies Hostel. Please note: if you did not receive this confirmation you don’t have a booking!
Cancel your booking
Cancellations have to be made at least 48 hours before your arrival date. You can do this through the booking channel you have used or by e-mail: firstname.lastname@example.org. Always send your name, reference number and check-in date with your cancellation request so the reservation can be found. After you have sent us the details you will receive an e-mail from Dutchies Hostel that confirms your cancellation. If you do not receive this confirmation, your cancellation has not been processed. Note: When a cancellation is made within 48 hours of your arrival date, your credit card will be charged with the price of the first night of your stay per person. The rest of the booking will be cancelled.
IMPORTANT: Cancellations that are send/requested through our Facebook page will not be accepted.
Please note: This rule is also applied when you modify your booking late. For example: if you have originally booked 3 days and decide to cancel the last day 48 hours before this day.
Modify your booking
Modifications can be made for free at least 48 hours before your arrival date. You can modify your booking for through the booking channel you have used. If that’s not possible you can send an e-mail to email@example.com and we will modify it for you and send the confirmation. If you do not receive this confirmation, your modification has not been processed.
IMPORTANT: Modifications that are send/requested through our Facebook page will not be accepted.
Please note: Non-Refundable bookings cannot be modified.
In case of a No-show, your credit card will be charged with the price of the first night of your stay per person. The rest of that booking will be cancelled.
Do you still have questions? No problem, check out our Frequently Asked Questions page.